TEAM

Mariam Kukunashvili

Co Founder, New Life Global Network

Mariam was graduated from Tbilisi State Medical University with honor and was granted full government scholarship for further studies. Upon completing her 3 year residency program she continued her studies at Tbilisi State Medical University to pursue her Master Degree in Healthcare Management and Economics. In parallel to her post graduate studies, Mariam worked as a night shift nurse and later as a doctor at an Emergency Care Unit of Tbilisi Central Hospital.

From 2003, Mariam works as a Regional Coordinator for EU supported project "Primary Health Care Financing Reform in Georgia" , where she has been supervising health care reform in the Country. After Health Care Reform Project, Mariam continues work at various EU and USA Embassy funded projects: "Palliative Care', Poverty Reduction", US Embassy programs on "Sustainment and Stability Operations program", "Bioweapon's Threat Reduction Program".

From 2008, Mariam came to Fertility sphere with her own history of infertility struggle. She suffered from endometriosis for a long time. She underwent 11 unsuccessful IVF attempts, and 4 surgeries, then one successful but ectopic pregnancy. The medical conditions lead her to turn to surrogacy. With the help of 2 wonderful surrogate mothers, she and her husband have a beautiful daughter and twin boys, born in 2011.

Mariam is principle author of the books "Surrogate Motherhood: The World Practice and Georgian Reality", "Aging and Healthy Lifestyle'' and Co Author of Surrogacy and Fertility book which was published by Cambridge University in 2016. She also writes articles and Blogs for various Georgian newspapers.

Mariam strongly believes, that every business has corporate Social responsibility, thus she funds In Vitro Fertilization (IVF) programs for certain number of Georgian infertile couples on a monthly bases. Moreover, she is a founder of charity organization New Life Fund assisting school children from vulnerable families via providing the monthly stipend for their studies and arranging study corners at home.

Mariam is extremely passionate about people who are dealing with infertility, as she has personally experienced the headache and disappointment associated with it. Mariam brings her remarkable clinical and personal experience to the New Life Georgia and leads the clinics with great commitment to its vision and goals.

Sophie Ukleba

Head of Personal Managers' Department

As a highly trained professional in customer service and dedicated team member, Sophie is a great asset to New Life. In addition to a BA degree in Translation and Interpretation, Sophie holds a Master’s degree in Business Administration from UK. Having worked for prestigious London companies as a sales and marketing coordinator, Sophie has expertise that is essential to insuring the satisfaction of our intended parents. She has dependable experience that helps her guide our patients through the entire process of a surrogacy program with minimal stress.

Sophie has worked as Senior Sales Advisor at New Look, Marble Arch, London, as well as on Senior Team Leader position for the Dorchester Hotel, Mayfair in London.

Sophie is very eager to keep up with the latest trends in Business Administration. Most recently, she attended several prestigious conferences on Resource Management & Carrier Development, Business Process Management & Change, Leadership Challenges & Strategy Formulation.

As a Head of Personal Managers’ Department, after having 10 years experience working with New Life, Sophie is the first contact person receiving all enquiries from the parents. After collecting the relevant information from the parents and informing the parents about the options New Life can offer, Sophie hands over parents to assigned personal managers. Sophie monitors parents satisfaction and is approachable for the parents any time during the entire journey to ensure the promised expectations to the parents are met at full extend. Sophie is in charge of in personal managers' training process and constantly strives for increase of their customer service skill sets.

Languages: English, Russian, Georgian

Lela Grzybowska

Personal Manager

A charming and enthusiastic young professional Half British, Half Georgian who decided to return to her Georgian roots after 20 years of living in the UK.
Lela has more than 7 years of working experience in Sales and Marketing as well as working in the public relations and teaching sectors.

Graduating from Bristol University with BA honors in German and Spanish Lela was given the opportunity to work for a top real estate company in Spain where she mastered her skills of sales and focused on pursuing a career in this field. Having worked in Spain as a Real Estate Sales manager her next opportunity took her to Australia where she furthered her sales and marketing experience in one of Melbourne’s top energy companies. Working in all aspects of sales starting from door to door, cold calling and eventually becoming sales leader of the Melbourne flagship branch her dedication and hard work promoted her to Team manager.

Lela’s experience in customer service and ability to develop relationships with people then lead her to obtain a CELTA teaching qualification where she worked at a language Centre in Georgia for 2 years teaching students of all ages.

As a personal manager at New Life, Lela focuses on enquires from all potential Intended parents. She introduces available programs and handles negotiations for the final agreement for Intended Parents. Her attentiveness and positive outlook means she is always ready to help with any situation via email and telephone at any time of the day.

Languages: English, Spanish, German, Georgian

Eliso Shakarashvili

Personal Manager

Eliso is a well trained professional with the working experience in different international companies. She has been in customer service for more than ten years and developed her communication, time management and goal oriented skills. Eliso has held supervision and administration positions at The Dorchester Hotel, Mayfair and West Trend Apartments London, she also worked at one of the leading international insurance companies, Vienna Insurance Group, where she deepened her knowledge in customer service. Eliso holds the Bachelor degree in the interpretation and translation of the English language at Georgian Technical University and additionally she took the courses of Marketing, Advertising and Public Relation at one of the prestigious colleges in London, UK.

Eliso has been working at New Life for more than four years and is well aware in details and specifics characterizing the mission and vision of entire New Life. Working as a personal manager, Eliso is responsible for dealing directly with Intended Parents, managing and coordinating their inquiries and providing support in order to ensure their satisfaction. Eliso responds all initial questions in great detail, introduces available programs and handles negotiations for the final agreement for Intended Parents.

Eliso is considered as one of the most dedicated, enthusiastic and supportive team member of New Life with a high sense of responsibility.

Languages: English, Russian, Georgian

Nana Tskhondia

Personal Manager

Nana holds BA degree in English philology. She completed international studies at Folk High School in Denmark that helped her to be qualified as active and engaged member of society.
Being the Deputy Secretary General of Georgia Red Cross for 8 years, she has gained huge experience and skills in supervision, monitoring and management of programs.

As a personal manager at New Life, Nana introduces available programs to the intended parents, answers all the questions in accurate and timely manner and and handles negotiations for the final agreement. She is always attentive to every detail and prioritizes making everything as easy and pleasant as possible for our intended parents.

Languages: English, Russian, Georgian

Lika Oboladze

Personal Manager

Graduated from Ivane Javakhishvili Tbilisi State University, Lika holds BA degree in Psychology. She has more than 10 years of working experience in local, international and state organizations, as well as in NGO. Starting career as a customer service representative for an International company, she managed to become a CEO assistant in a short time.

Having a passion for working in Medical Service and communicate with patients, Lika decided to obtain Master Degree in Public Health Administration and Management. She worked as a deputy director in administrative field in one of the biggest hospitals in Tbilisi. After getting her Master Degree, Lika joined NCDC (National Center of Disease Control and Public Health) UNICEF funded project and she had to deal, control and monitor antenatal and perinatal clinics all over the country. She participated in various health conferences, meetings and trainings arranged by different organizations such as WHO, Statistics Sweden and University of Tromso (Norway).

Working as a personal manager at New Life, Lika deals directly with all intended parents, manages and coordinates their inquiries. She introduces available programs and handles negotiations for the final agreement. Her previous experience working with International patients as well makes her professional advisor with some extra personal touch.

Languages: English, Russian, Georgian

Tina Nishnianidze

Personal Manager

Tina holds a Bachelor Degree in International Law and Diplomacy, graduated from University of Barcelona, and also holds a Masters Degree on Human Rights Protection and Globalization from Universidad Abierta de Catalunya (UOC).
She has more then 7 years experience as a customer service agent for American Airlines in Barcelona Airport. Also she was a member of Human Rights Head Office Cabinet and Centre for International Humanitarian Law of Red Cross in Catalunya. Worked closely with partner organizations in Barcelona in terms of protect support, operations, organizational development, capacity building, monitoring and evaluation. Participation in the creation of the programme of internal training in humanitarian diplomacy.

Working as a personal manager at New Life, Tina additionally coordinates the Spanish speaking intended parents. She is always ready to help with any situation via email and telephone at any time of the day.

Languages: Spanish, English, Russian, Georgian

Nia Nutsubidze

Personal Manager

Nia has multiple years of experience working in the Patients Coordination Department of the Caucasian Region at the Istanbul Florence Nightingale Hospital. Obtaining a Diploma in Journalism helped Nia to gain additional skills helping her to communicate professionally between patients and the clinic. She is an experienced professional who gained knowledge in the medical field as well as dealing with Patients and most importantly handling time management.

Nia is an extremely responsible, hardworking and empathetic person, which makes her an ideal patient coordinator.

Working as a personal manager at New Life, Nia coordinates the turkish speaking intended parents.

She is always there to respond to patients’ queries via Email, or Telephone any time of the day. Nia makes sure all questions are fully answered in a timely and accurate manner.

Languages: Turkish, Russian, Georgian

Justyna Nowak

Personal Manager

Justyna completed 5-year psychology studies with a specialization in clinical sexology and clinical psychology and she holds Master Degree in Psychology.

For 2 years, Justyna conducted trainings for leaders of local communities and then for 4 years she worked at the Family Support Center and the Women’s Rights Center, where she conducted psychological consultations with couples and women. Thanks to her commitment and social skills, she soon began working with the best therapists in Poland.

Justyna has completed many trainings related to psychology of a couple and work with people struggling with infertility. Currently, she has started her doctoral dissertation related to infertility issues.

As a personal manager at New Life, Justyna deals with intended parents, conducts meetings with them and provides support in order to ensure their satisfaction. She makes whole journey as easy and pleasant as possible for our intended parents.

Languages: English, Polish, Sign language.

Megan Yan

Chinese Patient Coordinator

Megan graduated from Guangdong University of Foreign Studies in Guangzhou, China with BA degree.

She worked in a Dutch branding & design company as an account manager and from her experience Megan knows that customer satisfaction is of great importance. She learned how to deal with different customers with different ways and how to introduce the service to them.

Maica Hirang

Coordinator

With her vast experience in the training and human resources field from different industries such as education, the government sector, technology, and infrastructure, Maica is also equipped with her great passion in helping people from different walks of life. She holds a degree in Child Development Education and her 10 years of work experience has taught her the importance of commitment, grit, and persistence; something that she significantly contributes to New Life Asia.